Order Fulfillment Coordinator

2 days ago


Saddar Town, Pakistan GE Solutions Full time

About the Job

GE Solutions is looking for a dedicated Customer Experience Representative to join our team and provide exceptional support to patients and internal departments. The ideal candidate will have outstanding communication skills, attention to detail, and a commitment to ensuring that every patient receives the assistance they need promptly and professionally.

Key Responsibilities:

  • Answering calls, emails, faxes, voicemails, and tickets from patients and insurance companies.
  • Assisting with orders, billing inquiries, tracking information, returns, and insurance-related matters.
  • Providing order status updates and facilitating patient orders.
  • Resolving patient inquiries related to billing, tracking information, returns, and insurance coverage.

Requirements:

  • Previous experience in customer support, ticket handling, or a related field.
  • Excellent communication skills, both verbal and written.
  • Strong organizational skills and attention to detail.
  • Proficiency in using customer support software, ticketing systems, and Microsoft Office applications.


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