Social Media and Customer Experience Specialist

4 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

We are seeking a highly skilled and experienced professional to fill the role of Social Media and Customer Experience Specialist. As a key member of our team, you will be responsible for creating engaging content, developing social media strategies, and providing exceptional customer service.

Main Responsibilities:
  • Develop and implement social media strategies to enhance brand presence.
  • Create and curate content that resonates with our target audience.
  • Engage with customers via social media platforms to address inquiries and resolve issues.
  • Collaborate with cross-functional teams to promote products and services.
  • Monitor social media trends and analytics to adjust strategies for better engagement.
Key Requirements:
  1. Proven experience in social media management and engagement.
  2. Strong written and verbal communication skills.
  3. Experience with social media analytics tools.
  4. Ability to work independently and manage time effectively.
  5. Customer-centric approach with problem-solving capabilities.
Benefits Package:
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • Competitive compensation package.
  • Flexibility and autonomy in your role.


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