
Customer Service Representative
15 hours ago
We are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative.
The successful candidate will be responsible for handling inbound and outbound calls, providing accurate information to customers, resolving inquiries and complaints efficiently, and documenting interactions.
This is an excellent opportunity for someone looking to kick-start their career in customer service, with opportunities for growth and professional development.
Key Responsibilities:
- Handle inbound and outbound calls with professionalism and courtesy.
- Provide accurate information to customers regarding products and services.
- Resolve customer inquiries and complaints efficiently.
- Document interactions and maintain accurate records.
Requirements:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities.
- Proficient in basic computer applications.
- Ability to work in a fast-paced environment.
- Customer-focused with a friendly attitude.
- Good time management skills.
Additional Requirements:
- Ability to learn and adapt quickly.
- Team player with a positive attitude.
- Flexibility to work varying shifts.
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