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Loyalty and Customer Experience Specialist
2 weeks ago
We are seeking a highly motivated Loyalty and Customer Experience Specialist to join our team at Stylo Pvt Ltd. This role is responsible for developing and implementing customer loyalty programs that drive engagement and retention.
Key Responsibilities:- Assist in the development of loyalty program strategies and initiatives
- Manage day-to-day operations of the loyalty programs, including member communications and rewards fulfilment
- Analyse customer data and insights to identify opportunities to enhance the customer experience
- Collaborate with cross-functional teams to ensure alignment and support for loyalty initiatives
- Masters/Bachelors degree in Marketing, Management or a related field
- Loyalty Program Management experience
- Strong analytical skills and ability to interpret customer data
In this role, you will have the opportunity to work closely with our marketing and sales teams to develop and implement effective loyalty programs. You will also be responsible for analysing customer data and providing insights to inform strategic decisions.
