Support Operations Lead

19 hours ago


Karachi, Sindh, Pakistan GE Solutions Full time

As a Support Operations Lead at GE Solutions, you will be responsible for managing the entire Customer Support Team, suggesting ways, and providing timely feedback to the team for enhancing customer experience.

You will analyze customer data to identify trends and opportunities, and develop and implement strategies to improve customer experience, leading to sustainable business growth.

The ideal candidate will have a minimum of 1 year of experience in Customer Support Management and be proficient in E-Commerce Sales and Strategy planning.

Key Responsibilities:
  • Manage the Customer Support Team
  • Analyze customer data to identify trends and opportunities
  • Develop and implement strategies to improve customer experience
  • Collaborate with the team to achieve business objectives
Requirements:
  • Minimum 1 year of experience in Customer Support Management
  • Experience in E-Commerce Sales and Strategy planning is a MUST
  • Knowledge about major Ecommerce models
  • Self-starter with excellent communication and interpersonal skills

  • IT Support Lead

    1 day ago


    Karachi, Sindh, Pakistan Snoonu Full time

    At Snoonu, we hold the belief that technology has the power to make anything possible.Our Vision: to be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.Our Mission: To radically transform how people live by...


  • Karachi, Sindh, Pakistan Ciberco International Full time

    We want a dynamic and skilled Business Support Lead to manage our Karachi office team. The ideal candidate should possess excellent business drafting skills, computer skills, and a solid understanding of business management & marketing.ResponsibilitiesCoordinate office activities to maintain operational efficiencyEnsure successful IT project management and...

  • Assistant Manager

    1 week ago


    Karachi, Sindh, Pakistan AsiaCare Health & Life Insurance Company Ltd. Full time

    Job SummaryAs an Assistant Manager - Operations Lead, you will play a key role in driving business results and improving operational efficiency. This is an exciting opportunity to join our team and contribute to our success.About the RoleYou will be responsible for supervising the endorsement team, overseeing policy administration and issuance, and...


  • Karachi, Sindh, Pakistan Avery Dennison Full time

    About the RoleAs a Manufacturing Operations Lead, you will play a key role in driving process improvements across our manufacturing operations. Your primary responsibility will be to provide technical support to site operations, focusing on initiatives that enhance productivity and quality while reducing costs.You will work closely with our teams to identify...


  • Karachi, Sindh, Pakistan Shahzad Training & Consulting International Full time

    Assistant Manager Service OperationsWe are seeking an experienced Assistant Manager Service Operations to join our team at Shahzad Training & Consulting International in Pakistan. As a key member of our operations team, you will be responsible for providing services to our dealers in the area of service operations.Key Responsibilities:Develop and implement...


  • Karachi, Sindh, Pakistan Ms. Nelson Paints Industries Full time

    About the RoleThe Admin Support Team Lead will be responsible for overseeing the day-to-day activities of the administrative team at M/s. Nelson Paints Industries.Key ResponsibilitiesGuide all admin staff on how to create a pleasant work environment and its benefits.Ensure that all company events are supported by the administrative team.Modify SOPs and...


  • Karachi, Sindh, Pakistan Careem Networks FZ LLC Full time

    Product Operations Leads at Careem are cross functional communicators and help shape the products using the voice of colleagues and users. They focus on smoothing the product development cycle by bringing alignments to key processes such as (but not limited to) Prioritization, Experimentation, Go to Market and rollouts.This role will be responsible for key...


  • Karachi, Sindh, Pakistan EBCO (Pvt.) Ltd. Full time

    EBCO (Pvt.) Ltd. is committed to excellence and is seeking a talented Operations Support and Development Manager to join our team as an Assistant Manager Operations.In this role, you will work closely with the General Manager Operations to identify areas for improvement and develop strategies to enhance operational efficiency. Key responsibilities include...


  • Karachi, Sindh, Pakistan Shapes Health Studio Full time

    Job OverviewWe are seeking an exceptional Deputy Manager Operations to lead our administrative operations team at Shapes Health Studio.Key ResponsibilitiesSupervise and Manage the administrative activities of all departments to ensure smooth business operations.Develop and Implement efficient administrative functions to monitor and improve business...


  • Karachi, Sindh, Pakistan Careem Full time

    Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million...


  • Karachi, Sindh, Pakistan Arpatech Pvt Limited Full time

    Job OverviewWe are seeking an experienced and strategic Business Operations Specialist to lead our operations team in Karachi, Pakistan. The ideal candidate will have a background in Supply Chain Management and be proficient in Microsoft Office suite.Key ResponsibilitiesDevelop and implement operational strategies to improve efficiency and productivity.Lead...


  • Karachi, Sindh, Pakistan Hoora Group of Companies Full time

    Role OverviewWe are seeking a Commercial Operations Lead to join our team at Hoora Group of Companies. The successful candidate will be responsible for leading and managing regional sales operations to drive growth and profitability.Main ResponsibilitiesLead and Manage Regional Sales Operations: Lead and manage regional sales operations to drive growth and...

  • Operational Team Lead

    17 hours ago


    Karachi, Sindh, Pakistan EBCO (Pvt.) Ltd. Full time

    We are seeking a skilled Operational Team Lead to assist the General Manager Operations in achieving overall departmental goals. The ideal candidate will have excellent project management and problem-solving skills, as well as strong interpersonal and communication skills.Key responsibilities include:Assisting the GM Operations in organizing, planning, and...


  • Karachi, Sindh, Pakistan Al Ghafoor Traders Full time

    About Us: Al Ghafoor Traders is a reputable organization that values innovation and teamwork. We are seeking an Operations Executive Trainee to join our team and contribute to our success.The ideal candidate will have a Bachelor's degree minimum, be proficient in MS Office (Word & Excel), and possess strong communication skills. Fresh graduates with up to 1...


  • Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    At Sui Southern Gas Company Limited, we are seeking a highly skilled Operations and Maintenance Lead to join our team.The purpose of this position is to conduct and supervise all operation and maintenance tasks on the company's Gas Transmission Network in assigned regions, ensuring uninterrupted supply of natural gas.Key Responsibilities:Develop and...


  • Karachi, Sindh, Pakistan Careem Networks FZ LLC Full time

    **Key Skills and Qualifications:About This Role:This is an excellent opportunity for a talented and experienced Senior Cyber Security Operations Engineer to join our team at Careem Networks FZ LLC. As a key member of our Security Operations Center (SOC), you will be responsible for the validation and analysis of investigations within our SOC.Main...


  • Karachi, Sindh, Pakistan Naheed Full time

    Experience: 3+ years of experience in operational managementWe are looking for a detail-oriented and efficient Fulfilment Lead to join our team. As a Fulfilment Lead, you will play a pivotal role in ensuring the accurate and timely processing of customer orders.DescriptionThe ideal candidate should possess strong organizational skills, attention to detail,...


  • Karachi, Sindh, Pakistan Arpatech (Pvt) Ltd Full time

    Job DescriptionThe Sales Support Team Lead will be responsible for extracting company data and contact details from various online sources, maintaining a comprehensive database of leads, and collaborating with the cold-calling team to ensure alignment with outreach goals.Key ResponsibilitiesMaintain a comprehensive database of leads, ensuring data accuracy...


  • Karachi, Sindh, Pakistan CBRE Group, Inc. Full time

    Requirements and QualificationsEducation: A business graduate or engineering qualification is preferred.Experience: 3-5 years' direct facilities management experience.Skills: Fluency in English and local language, social skills, IT skills, financial knowledge, and ability to comprehend complex documents.


  • Karachi, Sindh, Pakistan Career Pakistan Full time

    Operations And Logistics Lead Career Pakistan, Pakistan Career Pakistan (CP) is looking for candidates for the position of Operations and Logistics Lead.Sector/Company Type: Experience in Prestigious Multinational (or similar)Company Function: Experience in LogisticsYears of Experience: Minimum 4 to 5 years of relevant work experienceJob Title: Experience at...