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Chat Support Agent

2 weeks ago

Lahore, Punjab, Pakistan Black Lion Software Full time
Job Summary

Black Lion Software seeks a highly skilled and motivated individual to join our team as a chat support agent. This role requires excellent communication skills, technical proficiency, and the ability to work in a fast-paced environment.

Key Responsibilities and Requirements
  • Customer Service: Provide exceptional customer service and support to our clients, responding to inquiries and resolving issues via chat platforms or live chat on websites.
  • Technical Skills: Possess strong technical skills, including familiarity with chat and messaging platforms, as well as the ability to quickly learn and navigate various software tools and systems.
  • Problem-Solving: Use problem-solving skills to analyze customer problems and provide solutions or escalate issues as necessary.
What We Offer

A competitive compensation package, opportunities for growth and professional development, and a dynamic work environment.