Technical Support Associate

7 days ago


Islamabad, Islamabad, Pakistan The Communi Tech Full time

Company Overview

The Communi Tech is a leading provider of innovative solutions, committed to delivering exceptional customer service and support.

Job Description:

  • Respond to staff queries via email and phone calls to ensure seamless communication.
  • Maintain accurate records and data for efficient reporting.
  • Provide regular updates to management on task completion.
  • Schedule shifts for client staff with consideration for their needs.
  • Foster a culture of compliance within the team by adhering to guidelines.
  • Contribute to Control Room operations as required.

Required Skills and Qualifications

  • Excellent verbal and written communication skills.
  • Able to work in high-pressure environments while maintaining composure.
  • Effective time management and organizational skills.
  • Demonstrable proactive approach to security and customer service.
  • Ability to work independently and collaboratively within a team.
  • Proficient in MS Office and Google Spreadsheets.

Benefits

Opportunities for growth and development in a dynamic environment.

Others

Please note that flexibility is essential, with varying shifts including mornings, afternoons, and nights, as well as weekends and bank holidays. The office is located in Saddar Rawalpindi. If you cannot commute daily, please do not apply.



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