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Technical Support Associate
2 weeks ago
At Professional Systems (Pvt) Ltd, a leading company in Pakistan, we are seeking a highly motivated and skilled Jr. Customer Support Engineer to join our team in the ISLAMABAD Region - Service Department.
The ideal candidate will have a strong background in electronics and a passion for providing excellent customer service. As a fast-growing organization dealing with Sales & Service of Hi Tech Industrial/ Scientific Equipment of Multinational Companies, we offer an attractive salary package and fringe benefits to successful candidates.
Key Responsibilities:
- Provide technical support and assistance to customers via phone, email, or in-person.
- Troubleshoot complex technical issues and resolve them efficiently.
- Maintain accurate records of customer interactions and issue resolutions.
Requirements:
- Diploma in Electronics from a recognized institute.
- Fresh graduates or those with up to 1 year of experience in scientific/analytical equipment maintenance.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and meet targets.
- Local residents of ISLAMABAD/RAWALPINDI and able to ride a motorbike.
We value professionalism, teamwork, and continuous learning. If you are a hardworking and target-oriented individual with a strong knowledge of computers, please submit your application.
