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Ecommerce Operations Director
2 weeks ago
About the Role
"As a key member of our team, you will be responsible for managing and scaling our complete e-commerce operations. You'll oversee online sales, platform management, performance analytics, and digital project coordination. The role demands strategic thinking, operational efficiency, and a results-driven mindset.
You will also work closely with our marketing, product, and retail teams to ensure seamless execution of online campaigns, platform growth, and customer experience enhancement.
Key Responsibilities
- Lead and manage daily operations of the e-commerce department
- Develop and execute digital strategies to drive online revenue growth
- Optimize the website for performance, UX, and conversion
Digital Marketing Initiatives:
- SEO, Google Ads, Meta Ads
- Monitor web analytics and report on KPIs and sales trends
- Coordinate cross-departmentally for marketing, logistics, and inventory alignment
- Manage third-party marketplaces like Daraz, Amazon, Alibaba, etc.
Leadership Skills
- 4–6 years of experience in senior e-commerce or digital leadership roles
- Hands-on expertise in Shopify, WooCommerce, Magento, or similar platforms
- Proven success in building scalable e-commerce strategies and driving revenue
What We're Looking For
- Strong grip on SEO, Google Analytics, performance marketing, and user journeys
- Experience in team management and cross-functional coordination
- Excellent analytical, leadership, and decision-making skills
Bonus Requirements
- Experience with CRM systems, inventory/order tools, and UX/UI improvement