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Dealer Service Coordinator

2 weeks ago

Lahore, Punjab, Pakistan ibex. Pakistan Full time

We are looking for a skilled Dealer Service Coordinator to join our team at Ibex, a global outsourcing and offshoring consulting firm based in Pakistan.

About the Job:
  • The ideal candidate will have a strong background in customer service, with excellent communication skills and the ability to work effectively in a fast-paced environment.
  • Responsibilities include prioritizing daily work, resolving client issues, and communicating with dealers/vendors through phone and email.
  • They will also be responsible for recording client interactions and identifying areas for process improvements.
Job Requirements:

A minimum of three (3) years of experience in customer contact or customer service, with proficiency in Microsoft Suite, specifically Excel, Outlook, and Word.