Pharmacy Customer Support Head

5 days ago


Lahore, Punjab, Pakistan Servaid Pharmacy (Pvt) Ltd. Full time
Team Lead - Customer Services

Join us at Servaid Pharmacy (Pvt) Ltd. in Pakistan as we seek a skilled Team Lead to lead our customer services team.

The ideal candidate will possess excellent leadership qualities, effective communication skills, and a strong understanding of customer needs.

Main Responsibilities:

  • Direct and motivate the call center and delivery riders team to achieve sales targets.
  • Monitor and improve the efficiency of the Home Delivery department.
  • Ensure customer satisfaction through effective issue resolution.

Requirements:

  • Proven track record of leadership and team management.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Familiarity with customer service standards and quality control measures.


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