Technical Support Specialist

1 day ago

Karachi, Sindh, Pakistan beBeetechnical Full time
Technical Support Specialist

Job Summary:

We are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have excellent problem-solving and analytical skills, as well as strong communication and interpersonal skills.

This role is responsible for providing technical support for hardware, software, and network-related problems. The successful candidate will also be responsible for installing, configuring, and maintaining IT systems and peripherals to ensure seamless functionality.

Key Responsibilities:

  • Technical Support
  • Provide technical assistance to users via phone, email, or in-person
  • Analyze and resolve technical issues related to hardware, software, and network performance
  • Document and track user requests and resolutions

Requirements:

  • Education
  • Diploma or degree in Computer Science, Information Technology, or related field
  • Experience
  • 1-3 years of experience in technical support or related field
  • Skill
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Proficiency in computer hardware, software, and network troubleshooting and repair techniques

Benefits:

This role offers a competitive salary and benefits package, including medical insurance, retirement plan, and paid time off.

Others:

The successful candidate will work in a dynamic and fast-paced environment with opportunities for professional growth and development.

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