Customer Experience Lead

Customer Experience ManagerWe are seeking a highly motivated and results-driven Customer Experience Manager to lead our Customer Experience Management initiatives. This role will be responsible for driving customer satisfaction across all touchpoints, from physical service channels to digital platforms.

The ideal candidate for this role will be a results-driven professional with a passion for e-commerce and social media.About the PositionThis is a senior-level position within our organization, reporting directly to the Director of E-commerce.You will be responsible for leading and executing our TikTok Shop strategy, managing a team of customer-facing...

Customer Experience LeaderWe are seeking an experienced Customer Experience Leader to join our team. As a leader in customer service, you will be responsible for overseeing the daily operations of a team of customer service representatives.Your main goal will be to ensure that the team provides exceptional customer service and meets performance targets. You...

The Store Manager plays a crucial role in driving sales growth, improving store performance, and delivering exceptional customer experiences. As a key member of our retail team, you will be responsible for overseeing all aspects of store operations, from employee management to merchandise planning, and will be expected to develop and implement sales...

We are looking for a highly skilled Quality Assurance Specialist to play a critical role in ensuring high-quality performance across multiple channels, including calls, emails, and chats. As a Quality Assurance Specialist, you will be responsible for evaluating and assessing sales calls, emails, and chats to ensure high-quality performance.Key...

Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.Salary: Up to PKR 55,000Working Hours: 9Key Responsibilities:Interact with customers to provide and process information in response to...

Job Title: Senior Manager - Customer ExperienceJob Description:We are seeking a seasoned professional to lead our customer experience efforts. The successful candidate will be responsible for developing and implementing customer experience strategies, analyzing customer feedback, and driving customer experience initiatives.Customer Experience...

Customer Service RepresentativeA fast-paced and dynamic Customer Service Representative role has become available at a leading food establishment. The ideal candidate will possess excellent communication skills, the ability to multitask effectively, and a strong problem-solving approach.Key Responsibilities:Respond promptly to customer inquiries and resolve...

Motive's Platform for Operational ExcellenceWe are seeking a skilled Customer Experience Advocate to join our team. This role plays a crucial part in ensuring customer success through our innovative solutions.The CX Advocate will be responsible for communicating the value of our platform, driving adoption, and managing escalations. Key responsibilities...

Job Title: Director of Customer Experience ImprovementJob Description:We are seeking a highly skilled and experienced professional to lead our customer experience improvement efforts. The successful candidate will be responsible for analyzing customer satisfaction trends, identifying areas for improvement, and implementing effective solutions.Customer...