Account Manager, Senior Executive

3 days ago

Karachi, Sindh, Pakistan beBee Careers Full time

Job Summary:

We are seeking a highly skilled and experienced Senior Executive, Account Management to join our team. This individual will be responsible for developing strategic business partnerships with existing customers, cultivating relationships, and managing new and recurring clients.

Key Responsibilities:

  • Develop strategic business partnerships with existing customers to align with department's direction and customer strategy.
  • Cultivate relationships and manage new and recurring clients, ensuring timely support to corporate customers in invoicing, operations, and order-related queries.
  • Cross-sell different food offerings to existing customers, gift cards, allowances & panda pro for business.
  • Take lead and coordinate with cross functions on customer projects, such as marketing & retention campaign development.
  • Ensure effectiveness of monthly campaigns and ROI for every promotion/ activity implemented in responsible account(s) and timely customer payment.
  • Conduct regular business reviews and analyses internally and externally to identify gaps and opportunities.
  • Implement new business strategies to expand existing customer base and secure targets by searching and screening for new customers, such as corporate projects.

Requirements:

  • Bachelor's degree or higher in any related field.
  • 2-3 years' experience within a client/account management role; B2B account management experience would be an advantage.
  • Direct knowledge of key account management or sales skills is advantageous.
  • Excellent analytical and presentational skills.
  • Experience managing large account portfolios.
  • Strong analytical skills, good numeracy, attention to detail, problem-solving ability, and good commercial awareness.
  • Good command of English.
  • Good negotiation skills and budget management experience.

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