Legal Intake Coordinator

6 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

As a Legal Intake Specialist, you will be the first point of contact for potential clients, providing excellent customer service and ensuring that potential cases are effectively evaluated and processed.

Key Responsibilities:
  • Inbound Call Management:
    • Handle incoming calls from clients involved in auto accidents professionally
    • Gather essential information regarding the accident and potential legal representation needs
    • Demonstrate empathy and understanding while maintaining a high level of professionalism
  • Client Interaction:
    • Communicate effectively with clients to explain legal processes and procedures
    • Provide information about services and answer client queries
    • Collect and document relevant details to assist attorneys in evaluating cases
  • Multi-Tasking:
    • Manage multiple tasks simultaneously in a fast-paced environment
    • Navigate and update electronic systems efficiently while engaging with clients on the phone
    • Prioritize and address urgent client needs promptly
  • Document Management:
    • Maintain accurate and confidential client records in compliance with legal standards
    • Organize and update client information, ensuring accessibility for legal professionals
    • Utilize Excel sheets and other tools to manage and track client data
  • Administrative Support:
    • Provide administrative assistance to legal professionals as needed
    • Collaborate with the legal team to ensure smooth case progression
    • Assist in the preparation and organization of legal documents


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