IT System Administrator

5 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

Job Title: Technical Support Specialist

About the Role:

We are seeking a skilled and experienced technical support specialist to join our team. As an IT Support Engineer, you will be responsible for providing technical assistance to staff, resolving logged errors in a timely manner, and monitoring hardware, software, and system performance metrics.

Responsibilities:

  • Consulting with IT managers and other departments as required
  • Providing IT assistance to staff
  • Resolving logged errors in a timely manner
  • Monitoring hardware, software, and system performance metrics
  • Updating computer software and upgrading hardware and systems
  • Maintaining databases and ensuring system security
  • Documenting processes and performing diagnostic tests

Requirements:

  • A bachelor's degree in computer science, information technology, or similar
  • Minimum 1 year of experience as an IT support engineer
  • Exceptional ability to provide technical support and resolve queries
  • In-depth knowledge of computer hardware, software, and networks
  • Proficiency in IT helpdesk
  • Experience in documenting processes and monitoring performance metrics

Skills and Qualifications:

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

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