
Customer Service and Sales Manager
2 days ago
Job Role
The Sales And Marketing Specialist at SM EXCHANGE will be responsible for delivering exceptional customer service, sales, training, and sales management. The role requires strong communication skills, ability to work independently and collaboratively, and knowledge of marketing principles.
Key Responsibilities
- Communicate effectively with customers to understand their needs and preferences.
- Provide excellent customer service by addressing queries and concerns promptly.
- Conduct sales activities to achieve business targets.
- Develop and implement effective sales strategies.
- Train and guide team members to improve their sales skills.
- Maintain accurate records of sales data and customer interactions.
Requirements
- Strong interpersonal and negotiation skills.
- Ability to work independently and collaboratively as part of a team.
- Knowledge of marketing principles and concepts.
- Bachelor's degree in Marketing, Business, or related field.
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