Customer Service Specialist

6 days ago


Faisalabad City Tehsil, Pakistan Adiova Full time
Job Description

As a Customer Service Specialist at Adiova, you will be responsible for providing exceptional customer assistance and marketing support services to customers across various social media platforms. This role requires strong reading comprehension and written communication skills, as well as computer navigation and typing proficiency.

The ideal candidate will have 1+ years of experience in a customer service-related profession and 1+ years of social platform experience. A Bachelor's Degree in English, marketing, business, journalism, communications, or a similar concentration is preferred.

Key Responsibilities:

  1. Monitor social media platforms to identify opportunities to engage with customers and deliver superior customer support and brand engagement.
  2. Manage existing caseloads, complete follow-up tasks, and achieve operational metrics.
  3. Adhere to standard work processes and contribute to efficiencies and improvements when possible.
  4. Proactively identify sales leads and educate in-market customers on product functionality and services.
  5. Respond to customer enthusiasm posts to increase conversation, page participation, and build a closer connection with customers.
  6. Effectively document customer interactions.
  7. Provide proactive support to consumers requesting assistance with dealer, vehicle locates, and product concerns/inquiries.
  8. Participate in required training and industry-specific certifications to maintain technical knowledge and skills.
  9. Provide exceptional service to all internal and external customers.
  10. Contribute to defining processes that produce best-in-class social consumer care experiences, focusing on constant improvement and a value-based approach.


  • Faisalabad City Tehsil, Pakistan Techysol (Pvt) Ltd Full time

    At Techysol (Pvt) Ltd, we are seeking a Customer Service Specialist to join our team.The ideal candidate will have excellent communication skills and the ability to work independently in a fast-paced environment.Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Verify customer information and order details to ensure...


  • Faisalabad City Tehsil, Pakistan Miqas Technologies Full time

    About the RoleMiqas Technologies is seeking an experienced Telesales Specialist to join our team. This is a dynamic role that requires strong communication skills, attention to detail, and a passion for delivering excellent customer service.ResponsibilitiesMaking outbound calls to potential customersAnswering inbound calls and responding to customer...


  • Faisalabad City Tehsil, Pakistan Leo Dispatch Full time

    We're looking for a Customer Engagement Specialist to join our team at Leo Dispatch. As a key member of our sales team, you will be responsible for making outbound calls to potential customers and following up on leads to drive business growth.Responsibilities:Establishing and maintaining relationships with top prospects through regular...


  • Faisalabad City Tehsil, Pakistan Adiova Full time

    Job Description:We are seeking a highly skilled Customer Service Representative to join our team at Adiova. As a key member of our social media customer relationship team, you will be responsible for providing exceptional customer support and engagement on various social platforms.About the Role:This is an exciting opportunity to work in a remote setting,...


  • Faisalabad City Tehsil, Pakistan HG Markets Pvt. Ltd. Full time

    Customer Acquisition SpecialistHG Markets Pvt. Ltd. in Pakistan is seeking a skilled Customer Acquisition Specialist to drive business growth through effective lead generation, customer relationship building, and market research.Main Responsibilities:Identify and pursue new business opportunities that align with our company's strategic objectives.Cold...


  • Faisalabad City Tehsil, Pakistan Timeus Co. Ltd. Full time

    Customer Care Representative - German SpeakerWe are seeking a highly skilled and fluent German speaker to join our team as a customer care representative. As the face of our company, you will be responsible for providing top-notch customer service through phone and email in German.The ideal candidate will have a strong communication background, excellent...


  • Faisalabad City Tehsil, Pakistan Qazaan Full time

    Customer Support RepresentativesWe are Qazaan, a leading ecommerce company seeking skilled Customer Service Representatives to join our team.Candidates should possess excellent sales skills and have a strong command of social media platforms, including Facebook and TikTok. Fluency in English is essential for convincing customers.Job SpecificationsSocial...


  • Faisalabad City Tehsil, Pakistan Ytviews Full time

    About the Role:We are seeking a skilled Customer Relationship Specialist to join our team at Ytviews. As a key member of our Consumer Services division in Dubai, you will be responsible for building and maintaining strong customer relationships, driving sales growth, and ensuring exceptional client satisfaction.Main Responsibilities:Establish and maintain...


  • Faisalabad City Tehsil, Pakistan RB Direct Marketing Full time

    Job Title: Customer Service ManagerAbout the Role:We are seeking a highly skilled Customer Service Manager to join our team at RB Direct Marketing. As a key member of our marketing and advertising company, you will be responsible for managing client relationships, understanding their needs, and effectively communicating them to our internal...


  • Faisalabad City Tehsil, Pakistan Ytviews Full time

    Customer Relationship Specialist - RemoteJob Type: Full-timeResponsibilities:Talking to customers for ordersTaking orders from customersNegotiate with customersUpdating status to the customersTaking follow up with the team for execution of the orderQualifications:Good communication skills in Spoken EnglishStrong negotiation and influencing...


  • Faisalabad City Tehsil, Pakistan Syed Professional Services Full time

    The Healthcare Financial Services Specialist at Syed Professional Services plays a critical role in ensuring the accuracy and timeliness of medical billing and collections. This position requires exceptional organizational skills, attention to detail, and effective communication abilities.Main Objectives:Manage the enrollment and credentialing process for...


  • Bahawalpur City Tehsil, Pakistan SM EXCHANGE Full time

    Job RoleThe Sales And Marketing Specialist at SM EXCHANGE will be responsible for delivering exceptional customer service, sales, training, and sales management. The role requires strong communication skills, ability to work independently and collaboratively, and knowledge of marketing principles.Key ResponsibilitiesCommunicate effectively with customers to...


  • Peshawar City Tehsil, Pakistan Fandeez Tax Consultancy Full time

    Established in the UAE, Fandeez Tax Consultancy requires a seasoned call center sales professional to drive revenue growth and customer acquisition at their Peshawar office.Key Responsibilities:Promote services through persuasive arguments to prospective customers.Analyze customer needs to provide tailored solutions.Develop strong business relationships with...


  • Faisalabad City Tehsil, Pakistan Adiova Full time

    Social Media Customer Relationship Specialist (CRS) - REMOTE Adiova, Pakistan General Purpose: Responsible for customer assistance and marketing support service to customers on Automotive Forums, Twitter, and Facebook pages as well as other social platforms.Responsibilities:Monitor Social Media platforms including Facebook, Twitter, automotive enthusiast...


  • Faisalabad City Tehsil, Pakistan ARA International Full time

    At ARA International, we are seeking a highly skilled Customer Acquisition Specialist to join our team.Key Responsibilities:Identify and pursue new business opportunities, developing targeted sales strategies to meet and exceed targets.Build and maintain strong relationships with clients, understanding their needs and preferences.Collaborate with...


  • Faisalabad City Tehsil, Pakistan Naseem Medical Billing & Collection Services Full time

    Naseem Medical Billing & Collection Services is a dynamic company that offers a range of medical billing and collection services to clients in Pakistan. We are currently looking for an experienced Accounts Receivable Specialist to join our team.About the RoleResponsibilities include managing financial transactions, collecting debts, and providing customer...


  • Faisalabad City Tehsil, Pakistan Miqas Technologies Full time

    Role DescriptionThis is a full-time on-site role for a Telesales Specialist located in Faisalabad. The Telesales Specialist will be responsible for making outbound calls to potential customers, answering inbound calls, and managing customer inquiries. Daily tasks include providing excellent customer service, identifying sales opportunities, and achieving...


  • Faisalabad City Tehsil, Pakistan Qurfahs Telecommunications Full time

    Job DescriptionManage customer relationships and identify new business opportunitiesAnalyze complex data to inform business decisionsContribute to the growth and success of the company


  • Faisalabad, Punjab, Pakistan AdvertisingTomorrow Full time

    About the PositionWe are seeking a highly motivated Customer Engagement Specialist to join our team at AdvertisingTomorrow. As a key member of our B2B and B2C appointment setting campaigns, you will be responsible for engaging with prospective customers, providing them with product information, and influencing them to make purchasing decisions.The ideal...

  • Sales Specialist

    2 weeks ago


    Faisalabad City Tehsil, Pakistan Anyone Full time

    This is a full-time on-site Sales Specialist role located in Faisalabad. The Sales Specialist will be responsible for daily communication, customer service, sales, training, and sales management tasks.QualificationsCommunication and Customer Service skillsSales and Sales Management skillsExcellent interpersonal and negotiation skillsAbility to work in a...