Global Traffic Operations Specialist

2 days ago

Islamabad, Islamabad, Pakistan beBeeInternationalTrafficBusiness Full time

Our organization seeks a dedicated and skilled International Traffic Business Analyst to support the International Incoming Voice business unit in ensuring seamless interconnect operations. This role involves coordination with internal and external stakeholders, traffic monitoring, fraud detection, revenue assurance, and billing accuracy. The candidate will play a key role in analyzing international traffic trends and optimizing processes to maximize revenue while minimizing risk.

Key Responsibilities:
  • Collaborate with internal stakeholders to ensure accurate pre-payment recording and reconciliation with accounts.
  • Maintain oversight of Interconnect LDI contracts and assist in audits and operational activities.
  • Monitor and report international incoming traffic daily, raising tickets for any major variances with source system teams.
  • Conduct focused reviews of international traffic trends to identify revenue/cost leakages and fraud incidents.
  • Ensure correct and timely invoicing of international incoming revenues with minimal variance.
  • Address billing disputes raised by LDI operators and follow up on delayed invoices.
  • Monitor interconnect bypass fraud and take preventive and corrective actions.
  • Coordinate with technology teams, system owners, and stakeholders to block revenue leakages and implement fraud prevention solutions.
Required Skills and Qualifications:
  • Minimum Bachelor's or Master's degree in computer science, telecom, IT, business administration, or a related field.
  • 6 months to 1 year of experience in Telecom domain.
  • Basic understanding of the telecom industry and interconnect business.
  • Strong analytical and problem-solving skills.
  • Proficiency in MS Office, particularly MS Excel.
  • Basic knowledge of SQL and data analysis tools (preferred but not mandatory).
  • Good communication and interpersonal skills.
  • Ability to work collaboratively in a team environment.
  • Eagerness to learn and adapt to new challenges.
  • Strong time management and organizational skills.
Benefits:
  • A collaborative and dynamic work environment that fosters growth and development.
  • Ongoing training and professional development opportunities.
  • Opportunities to contribute to and be part of a high-performing team.
  • Flexible working hours and remote work options.
Why Join Us?
  • We value diversity, equity, and inclusion in the workplace.
  • We are committed to creating a culture of continuous learning and growth.
  • We strive to make a positive impact in our community.

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