Technical Support Specialist

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

Bachelor's degree in Electrical Engineering or equivalent required

As a key member of our technical support team, you will be responsible for providing exceptional service to our clients through the delivery of high-quality maintenance and technical support services.Technical support and maintenance services are an integral part of this role. You will troubleshoot and resolve complex technical issues related to industrial automation equipment, ensuring that our clients' systems operate efficiently and effectively.Key Responsibilities:
  • Provide expert technical support to customers via phone, remote access, or on-site visits
  • Troubleshoot and resolve complex technical issues related to industrial automation equipment
  • Perform routine maintenance and inspections of automation systems
  • Collaborate with the sales team to deliver pre-sales and post-sales support
  • Document and report customer issues and solutions
Successful candidates will possess excellent communication and interpersonal skills, as well as strong problem-solving abilities. They will also have technical knowledge of industrial automation equipment and be familiar with Programmable Logic Controllers (PLCs) and Supervisory Control And Data Acquisition (SCADA) systems.About This Role:

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a strong technical background in industrial automation.



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