
Night Shift Lobby Coordinator
4 hours ago
The primary objective of the Front Desk Officer is to create a welcoming environment for residents and guests while ensuring smooth building operations.
- Effectively manage the lobby area by maintaining its cleanliness, organization, and adherence to the building's aesthetic standards.
- Coordinate with housekeeping staff to maintain all amenities, including the GYM, Mini Cinema, Clubhouse, Swimming Pool, and public areas.
- Address and resolve resident and visitor inquiries through prompt and professional communication via calls, emails, or walk-ins.
- Monitor security operations, maintain visitor logs, and ensure compliance with building rules and regulations.
- Act as the main point of contact for residents and guests, providing assistance and information as needed.
- Collaborate with facility management to report maintenance or operational concerns requiring attention.
- Assist in emergency response coordination, ensuring efficient protocol execution.
- Ensure seamless coordination between departments to maintain exceptional service standards within the building.
- Prepare and maintain daily reports on lobby operations, visitor logs, and housekeeping schedules.
- Bachelor's degree in a relevant field.
- Previous experience in receptionist duties, customer service, or related fields.
- Excellent communication skills for interacting professionally with clients.
- Proficient in Google Suite and basic computer skills; knowledge of office equipment, including phones and printers.
- Ability to perform various office tasks such as filing and organizing.
- Strong problem-solving skills and ability to handle stressful situations.
- Location: Lahore.
- Work Schedule: Night Shift (4pm to 12am).
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