Remote Customer Service Agent

10 hours ago

Islamabad, Islamabad, Pakistan beBeeCustomerSupport Full time $45,000 - $60,000
Customer Support Representative Job Opportunity">

We're seeking a dedicated and empathetic Customer Support Representative to join our team. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences.

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About the Role:">

  • ">
  • You will respond to customer inquiries via chat, email, or phone in a professional and friendly manner.">
  • Handle product information, order tracking, returns, and account concerns with ease.">
  • Utilize Gorgias and Shopify to manage tickets and provide fast, accurate support.">
  • Stay up-to-date on product updates and support practices to ensure a seamless customer experience.">
">

What We Offer:">

  • ">
  • A competitive compensation package with annual performance-based increases.">
  • Paid time off so you can recharge and refocus.">
  • Comprehensive health insurance to ensure your well-being.">
  • Holiday bonuses as a token of appreciation for your hard work.">
  • The flexibility to work from anywhere you're comfortable, as long as it's remote.">
  • Opportunities to grow and develop with our company.">
">

Requirements:">

  • ">
  • Excellent written and spoken English communication skills.">
  • At least 1 year of hands-on experience with both Shopify and Gorgias.">
  • The ability to work independently and handle multiple conversations simultaneously.">
  • A patient and empathetic approach when addressing customer concerns.">
  • A strong work ethic and attention to detail.">
">

Work-from-Home Requirements:">

  • ">
  • Your own computer or laptop (i5 processor or equivalent).">
  • A stable internet connection (at least 15 Mbps upload/download speed).">
"]},

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