Customer Service Representative

4 weeks ago

Islamabad, Islamabad, Pakistan Practice Perfect Solutions and Services Full time

Practice Perfect Solutions and Services, Pakistan

Noah Communications BPO is looking for dynamic and motivated individuals to join our team as Call Center Agents for our Final Expense campaign.

Position: Call Center Agent (Sales)

Shift: Night (6 PM - 3 AM)

Salary: PKR 30,000 + 5000 Bonus + Comission on Sales

Requirements:

Prior experience in call centers (a plus but not mandatory)

Must be available for night shift

If you're ready to grow with us, send your CV

Job Types: Full-time, Contract, Fresher

Job Specification

Computer Skills:

Proficiency in using CRM software, Microsoft Office (Word, Excel, etc.), and email platforms.

Ability to manage data entry, update customer records, and handle online communication tools (chat, video calls).

Ability to Commute:

Flexibility in travel and reliable means of commuting.

Punctuality and time management for in-office or client visits if necessary.

Communication Skills:

Strong verbal and written communication to effectively engage with clients and colleagues.

Active listening to understand and address customer concerns or queries.

Persuasion and negotiation abilities for sales conversions.

Fluent English to interact with international clients, handle inquiries, and explain products/services.

Clear pronunciation, tone adjustment, and confident speaking for better customer engagement.

Outsourcing/Offshoring - Rawalpindi, Pakistan

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