
Account Growth Specialist
2 days ago
Job Description:
The ideal candidate for this role will have strong negotiation and communication skills, with a proven track record of driving business growth and optimizing performance. As an Assistant Manager, Account Management with foodpanda hk, you will be responsible for building and maintaining relationships with key accounts, identifying opportunities for growth, and developing strategies to drive incremental orders and retention.
Key Responsibilities:
- Becoming responsible for driving incremental orders, ensuring Retention, Exclusivity & Stronger Relationship with GMV Class A & B Vendors at servicing at 360 Degree with a goal of optimizing business performance, growth, and enhance their experience.
- Driving better experiences by training restaurant's staff, collaborating with operations/owners to improve menu displays, sharing Reports and working with marketing team to create promotions/events and optimize Performance.
- Identifying and implementing newer value-add initiatives and being proactive in finding solutions for them e.g. 2 Exclusive Partnerships with Key Accounts either Offline or on foodpanda with targeted monthly growth as main KPI.
- Ensuring DL Photography of Top Key Accounts.
- Deal acquisition for monthly and event-based campaigns.
- Maintaining logistics performance on a daily/weekly basis.
- Reducing Issue rate or fail rate.
- Working with internal cross-functional stakeholders to define requirements to deliver the strategies and develop tactical implementation plans, Manage cross-functional project plans, risks & issues, blockers & actions.
Requirements:
- At least 1.5 years of account directorship experience.
- Negotiation and communication skills.
- Presentation and business review skills.
- Food and operational costing knowledge.
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