Sales Growth Executive

Business Development Specialist

We are seeking a highly motivated and results-driven Business Development Specialist to join our team. As a Business Development Specialist, you will play a vital role in driving revenue growth and building strong customer relationships through your expertise, professionalism, and dedication to exceeding customer expectations.

Key Responsibilities:

• Proactively reach out to potential customers through outbound calls, emails, and other channels to promote our telecommunications products and services.
• Listen to customer needs, identify opportunities for upselling or cross-selling, and tailor solutions to meet their specific requirements.
• Effectively communicate the features, benefits, and value propositions of our products and services to customers, demonstrating a deep understanding of our offerings.
• Maintain accurate records of customer interactions, sales activities, and account information using our CRM system.
• Meet or exceed sales targets and performance metrics, such as call volume, conversion rates, and revenue goals.
• Collaborate closely with internal teams, including sales, marketing, and customer support, to ensure a seamless customer experience and drive customer satisfaction.
• Stay updated on industry trends, competitive offerings, and product developments to effectively position our products and differentiate ourselves in the market.
• Handle customer inquiries, resolve issues, and address complaints in a timely and professional manner, demonstrating a commitment to customer satisfaction.
• Provide excellent customer service, responding promptly to customer requests and concerns, and escalating issues when necessary.

Qualifications and Skills:

• Proven track record of success in sales or customer service roles, preferably in the telecommunications or related industry.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills and the ability to build rapport with customers, understanding their needs and preferences.
• Results-oriented mindset with a drive to achieve and exceed sales targets and performance goals.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Flexibility to work occasional evenings and weekends as needed.

What We Offer:

A competitive salary and benefits package, as well as opportunities for career advancement and professional growth.

1. Identify new business opportunities and develop strategies to pursue them.

2. Build and maintain strong relationships with existing customers, identifying opportunities to upsell or cross-sell products and services.

3. Collaborate with internal teams to develop and implement sales strategies, ensuring alignment with company objectives.

4. Analyze sales data and provide insights to inform future sales initiatives and improve overall performance.

5. Stay up-to-date on industry trends and competitor activity, leveraging this knowledge to drive sales growth and customer satisfaction.

6. Develop and maintain accurate records of customer interactions, sales activities, and account information, using our CRM system.

7. Meet or exceed sales targets and performance metrics, such as call volume, conversion rates, and revenue goals.

8. Provide exceptional customer service, resolving issues and addressing complaints in a timely and professional manner.

9. Participate in regular sales meetings and training sessions to stay informed about products, services, and sales strategies.

10. Maintain a high level of professionalism, adhering to company policies and procedures at all times.

Benefits:

Competitive salary and benefits package, opportunities for career advancement and professional growth, flexible working hours, and more.

1. Bachelor's degree in Marketing, Business Administration, or a related field.

2. Proven track record of success in sales or customer service roles, preferably in the telecommunications or related industry.

3. Excellent communication skills, both verbal and written.

4. Strong interpersonal skills and the ability to build rapport with customers, understanding their needs and preferences.

5. Results-oriented mindset with a drive to achieve and exceed sales targets and performance goals.

6. Ability to work independently and as part of a team in a fast-paced, dynamic environment.

7. Flexibility to work occasional evenings and weekends as needed.