Customer Success Manager

5 days ago


Saddar Town, Pakistan Car Junction Ltd Full time
Job Title: Customer Success Manager

This role is responsible for ensuring customer satisfaction by providing exceptional customer service and support.

Main Objectives:
  1. To provide timely and effective solutions to customer inquiries and issues.
  2. To build strong relationships with customers through regular communication and feedback.
  3. To identify opportunities for upselling and cross-selling to increase revenue.
  4. To work closely with the sales and marketing teams to ensure alignment and effective collaboration.
Key Requirements:

This position requires a customer-focused individual with excellent communication and interpersonal skills.

  • Strong problem-solving and analytical skills are essential for resolving complex customer issues.
  • Able to work effectively in a team environment and prioritize tasks to meet deadlines.
Company Overview:

Car Junction Ltd is a leading Information Technology and Services company based in Karachi, Pakistan.



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