Senior Customer Service Manager

Job SummarySybrid (Pvt) Ltd invites applications for the position of Team Manager - Customer Service. The selected candidate will oversee the entire customer service operation, including sales, customer support, and account management.ResponsibilitiesSet and achieve sales targets, drive revenue growth, and ensure timely delivery of products.Develop and...

Job DescriptionWe are seeking a highly skilled and experienced Customer Service Operations Manager to join our team at Jagah Online. The ideal candidate will be responsible for leading a team of customer service professionals to achieve improved results and prepare for succession.

Expert Customer Sales and ServiceJob Description:We are looking for an experienced sales professional to join our team at LearningCert.As a sales specialist, you will be responsible for promoting our services in Pakistan and developing new business opportunities.Key Responsibilities:Identify potential customers and collaborate with the marketing team for...

Our CompanyZag Outsourcing is a leading provider of outdoor advertising solutions, committed to delivering exceptional service to our clients. We are seeking a skilled Client Service Manager to oversee multiple sites in Karachi, providing strategic direction to ensure alignment with organizational policies and applicable laws.Job Requirements:Provide...

Job OverviewYou will play a pivotal role in overseeing the delivery of high-quality consulting services to clients. Your exceptional management and leadership skills will be instrumental in driving project success.Your key responsibilities include:Strategically managing client relationships, project scope, deliverables, resources, and customer satisfaction...

We are seeking a highly motivated and adaptable individual to fill the position of Social Media Chat Representative. This role involves providing exceptional customer service through various social media platforms, ensuring timely and effective communication with clients.Key Responsibilities:Respond to customer inquiries and concerns via social media...

Senior Customer Support SpecialistWe are committed to delivering exceptional customer experiences at ibex. As a Senior Customer Support Specialist, you will play a vital role in assisting our U.S.-based clients' customers with their queries/concerns and providing accurate resolutions via call.Key Responsibilities:Provide High-Quality Customer Service:...

Responsibilities and ExpectationsIn this critical retail management role, you will be expected to:Sales and Revenue Growth: Drive sales growth through effective sales strategies and performance analysis.Customer Satisfaction: Ensure high levels of customer satisfaction through prompt service and resolution of issues.Financial Acumen: Demonstrate expertise in...

Senior Account ManagerAs a Senior Account Manager at Sybrid (Pvt) Ltd, you will be responsible for driving business growth and expansion through strategic account management and relationship-building.Key Responsibilities:Develop and maintain strong relationships with existing clients to identify new business opportunities and expand existing...

About the RoleWe are seeking an experienced Senior Sales Professional to join our team at Global Marine Safety Services Inc. The successful candidate will have a proven track record of success in sales support and customer relationship management.Responsibilities will include:Sales support and communication with customersManagement of assigned customers,...

Sybrid (Pvt) Ltd, a Lakson Group Company, is hiring a Support Services Director to lead our contact centre technical support operations. The ideal candidate will have a proven track record of achieving high levels of service delivery, while maintaining a focus on customer satisfaction and employee engagement.This role involves overseeing all aspects of the...

Job OverviewThe Human Resource Diversity is seeking a Customer Experience Manager to lead our customer service team in delivering exceptional dining experiences.

Job SummaryWe are seeking an IT Manager to join our team at Total Logistics Solution. The successful candidate will be responsible for overseeing IT operations, managing EITV devices, and providing comprehensive IT infrastructure services.Responsibilities:Manage EITV device commissioning and decommissioning processes.Design and implement new systems to...

Sybrid (Pvt) Ltd's customer service team operates a call centre that delivers exceptional service experiences to our clients.Role SummaryThis leadership position involves managing daily call centre operations and leading a team of skilled professionals.Main ResponsibilitiesThe team lead will establish performance benchmarks and evaluate staff performance...

OverviewHHELIOS is a forward-thinking organization that values professionalism and dedication to delivering exceptional customer experiences.

Job Title: Customer Success ManagerThis role is responsible for ensuring customer satisfaction by providing exceptional customer service and support.Main Objectives:To provide timely and effective solutions to customer inquiries and issues.To build strong relationships with customers through regular communication and feedback.To identify opportunities for...

Key Responsibilities:Lead a high-performing team of contact center professionals, fostering a culture of excellence and customer-centricity.Develop and execute strategies to drive sales growth, improve quality control, and enhance customer satisfaction.Collaborate with cross-functional teams to identify opportunities for process improvements and implement...

We are looking for an experienced and organized individual to fill the position of Office Manager at Paracha Trades.Job Description:Company Overview:Paracha Trades is a dynamic and growing company specializing in Customs clearance services.Job Description:Oversee the day-to-day operations of the office, including managing staff and resourcesMaintain accurate...

Job Title: Service Improvement ManagerThis role is responsible for identifying areas for service improvement and implementing changes to enhance the overall customer experience.Main Objectives:To conduct regular reviews and analysis of customer feedback and complaints.To identify areas for process improvement and implement changes to increase efficiency and...

Responsibilities:Lead a team of customer service professionals to achieve improved results and prepare for succession.Manage team performance and targets, ensuring regular achievement of monthly goals.Develop and implement strategies to improve customer satisfaction and loyalty.Maintain accurate records of all conversations in the Call Centre database.Stay...