Consumer Experience Designer

5 days ago


Karachi, Sindh, Pakistan Workflow Hub Full time
Job Specification

As a Digital Products Strategist, you will be responsible for:

Identifying unmet customer needs and developing possible feature/functionality concepts that meet those needs.

Gathering input from internal and external sources to define product concepts.

Developing business requirements and KPIs, drafting process flows, writing product specifications/user stories, and managing projects through development, QA, User Acceptance Testing, and launch.

Measuring and analyzing existing products, page types, and functionalities for opportunities to innovate and improve.

Developing supporting business cases, including financial impact and benefits statements, to sell feature/functionality concepts to internal audiences.

  • Key Responsibilities:
  • Works closely with cross-functional teams to translate customer needs into actionable product plans.
  • Documents and prioritizes product specifications including goals, use cases, and requirements.
  • Develops business requirements, KPIs, and process flows to support feature/functionality concepts.
  • Experience with online analytics tools and deep knowledge of consumer shopping behavior is highly desirable.


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