
Technical System Administrators
2 days ago
Effective technical support specialists offer assistance to individuals and organizations using computer software or equipment. The role involves providing a comprehensive solution by resolving hardware, software, or network problems.
Key Responsibilities:
- Offer technical assistance and support via phone, email, or in person.
- Identify and resolve system-related issues.
- Configure and maintain computer systems to ensure optimal performance.
- Establish new user accounts and profiles efficiently.
- Train users on new software or equipment effectively.
- Monitor system performance, troubleshoot issues as needed, and maintain accurate records of daily data communication transactions.
Requirements:
- Minimum 2 years of experience in a similar role.
- Bachelor's degree in Computer Science or related field preferred.
- Proficiency in hardware, software, networking, and operating systems such as Windows and Mac OS.
- Excellent problem-solving skills with attention to detail.
- Strong communication skills to explain complex information in simple terms.
- Able to work independently as well as part of a team.
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IT Administrator
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