Call Center Operations Manager

3 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

The role of the Manager Operations is to lead a team of professionals in a call center environment. The ideal candidate will have prior experience managing operations, with a focus on hiring, building and training teams.

Key Responsibilities:
  1. Hiring and Onboarding
  2. Team Development and Coaching
  3. Operations Management
  4. Client Liaison and Coordination
  5. Target Setting and Achievement

The right candidate will be highly motivated, results-driven and possess excellent interpersonal skills. They will also have a good command of Call center managerial skills and proficiency in Neutral English.

Job Specification:

  • Results-oriented Team Leader
  • Excellent Communication Skills
  • Proficiency in Neutral English
  • Self-motivated and Productive
  • 2+ years of experience as a Manager in a Call Center

The selected candidate will work in a fast-paced IT and Services environment in Lahore, Pakistan.


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