
Call Center Operations Manager
3 days ago
The role of the Manager Operations is to lead a team of professionals in a call center environment. The ideal candidate will have prior experience managing operations, with a focus on hiring, building and training teams.
Key Responsibilities:- Hiring and Onboarding
- Team Development and Coaching
- Operations Management
- Client Liaison and Coordination
- Target Setting and Achievement
The right candidate will be highly motivated, results-driven and possess excellent interpersonal skills. They will also have a good command of Call center managerial skills and proficiency in Neutral English.
Job Specification:
- Results-oriented Team Leader
- Excellent Communication Skills
- Proficiency in Neutral English
- Self-motivated and Productive
- 2+ years of experience as a Manager in a Call Center
The selected candidate will work in a fast-paced IT and Services environment in Lahore, Pakistan.
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