
Strategic IT Service Management Advisor
2 weeks ago
This role requires a seasoned professional with a strong background in IT service management and business continuity management systems.
- Develop and maintain robust IT service management frameworks aligned with ITIL standards.
- Conduct thorough service maturity assessments, gap analyses, and process improvements to enhance IT operations and service quality.
- IT Service Management:
- Design and implement IT service management systems that meet the needs of organizations.
- Conduct risk assessments and develop mitigation strategies to ensure business continuity.
- Business Continuity Management Systems:
- Develop and implement business continuity plans, disaster recovery strategies, and response procedures.
- Conduct business impact analyses to assess critical business functions and dependencies.
- Proven experience in IT service management and business continuity management systems.
- Expertise in designing, implementing, and maintaining ITSM frameworks aligned with ITIL standards.
- Strong knowledge of business continuity management systems and ISO 22301 standards.
- Opportunity to work with leading organizations in the industry.
- Chance to develop and implement innovative IT service management solutions.
- Collaborative and dynamic work environment.
- A competitive compensation package.
- A comprehensive benefits program.
- Professional development opportunities.
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