
Service Center Director
2 weeks ago
Company Overview
Proactive Bussiness Solutions is a leading provider of innovative solutions, dedicated to empowering businesses and individuals alike.
Our commitment to excellence drives us to continually improve and expand our services, making us a trusted partner in the industry.
Job Description
The successful candidate will be responsible for overseeing the daily operations of our service center, ensuring that all activities are carried out efficiently and effectively.
This includes:
- Managing store expenses and resources
- Organizing regular staff meetings to boost morale and engagement
- Addressing customer inquiries and staff concerns in a prompt and courteous manner
- Collaborating with government representatives as required
- Maintaining accurate records and reports
- Demonstrating leadership in driving store profitability through effective walk-in management and customer interaction
- Ensuring 100% target achievement through internal and external quality metrics
- Maintaining exceptional query resolution and store upkeep standards
- Executing tasks such as query resolution and service order execution
Required Skills and Qualifications
To succeed in this role, candidates should possess excellent team member skills, strong communication and interpersonal abilities, a proactive approach, and balanced handling of emergencies.
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