Contact Center Operations Director

About the RoleThe Senior Genesys Cloud Engineer position at Ibex represents an exceptional opportunity for a talented individual to drive success in our global contact center operations. As a key member of our team, you will be responsible for delivering top-notch support and guidance to ensure seamless execution of telephony and contact center...

We are looking for a talented Senior Genesys Cloud Engineer to support our global telephony & contact center operations team.The ideal candidate will be a skilled technical expert with a proven track record of successfully resolving complex technical issues, and excellent communication and collaboration skills.About the Job:Supporting global telephony &...

OverviewIbex. is looking for a skilled Senior Genesys Cloud Engineer to support global telephony & contact center operations across contact centers.The successful candidate will act as the point of contact (POC) for all contact center solution requests, troubleshooting day-to-day operational issues and working closely with technical teams.Key...

Job DescriptionWe are seeking a skilled Contact Center Specialist to join our team. Key responsibilities include handling client inquiries, providing end-to-end solutions, and maintaining up-to-date knowledge of contact center processes and policies.Key Responsibilities:Handle inbound calls efficiently, offering tailored solutions to meet client needsEnsure...

About the Job:This is an exciting opportunity for a skilled Market Expansion Director to join our team at the Innovative English Learning Center.The ideal candidate will be responsible for planning and overseeing new marketing initiatives, as well as researching organizations and individuals to identify new business opportunities.Key responsibilities include...

Ibex. is seeking a highly skilled Senior Genesys Cloud Engineer to join our team and take on a key role in supporting global telephony & contact center operations.The ideal candidate will have strong technical expertise and excellent problem-solving skills, with a proven track record of successfully resolving complex technical issues.About the...

One of the leading multinational companies that has recently taken over a few projects in Pakistan is looking for a Manager for their premium call center operations. The incumbent must have 4-5 years of experience in different areas of call centers, preferably as a Team Leader for 4 years, Assistant Manager for 2 years, or Manager with at least one year of...

NADRA Technologies Ltd is seeking a seasoned professional to oversee the day-to-day operations of its franchisees within the region. As Director Operations Management, you will be responsible for ensuring smooth functioning, compliance, and providing support to these businesses.Key Responsibilities:Operational Oversight: Monitor the performance of...

Job Overview:Pakistan Revenue Automation (Pvt) Ltd. seeks a highly skilled IT professional to lead our team as a Senior Data Center Specialist. The successful candidate will be responsible for managing our state-of-the-art data centers, ensuring seamless operation, and implementing disaster recovery plans.Key Responsibilities:Designing, planning, and...

Customer Service ManagementAbout the Opportunity: We are seeking a highly experienced Call Center Operations Manager to lead our customer service team at Digitonic Corporation Businesses. As a key leader, you will oversee the delivery of exceptional service to our clients and drive team performance.Main Responsibilities:Overseeing the management of call...

Job DescriptionWe are seeking a highly motivated Sales and Marketing Director to join our team at Innovative English Learning Center. The ideal candidate will have excellent communication and IT skills, with the ability to get on with people at all levels and influence them.The successful candidate will be responsible for planning and overseeing new...

Nadra Technologies Ltd Job DescriptionAbout Us:We are a leading provider of technology solutions in Pakistan, dedicated to delivering innovative and efficient services to our clients.Job Summary:We are seeking an experienced Business Operations Director to join our team. As a key member of our leadership team, you will be responsible for overseeing the...

Ibex. is seeking a highly experienced Senior Genesys Cloud Engineer to support our global telephony & contact center operations team.The ideal candidate will have a strong background in technical operations, excellent problem-solving skills, and excellent communication and collaboration skills.About the Role:Supporting global telephony & contact center...

AUA Solutions offers unique data management solutions to businesses worldwide. As an IT-enabled B2B data company, we provide expert data consultancy services and support clients' sales, marketing, and recruitment efforts. Founded in 2006, we pride ourselves on delivering exceptional client results and fostering a culture of quality and excellence. Our...

Bore and Bore is hiring for a dynamic Operations Director to lead our procurement and supply chain functions.This role involves overseeing the development and implementation of operational strategies to drive business growth and improve profitability.Key responsibilities include:Developing and executing operational plans to meet business...

This is a senior role for an Operations Director at Master Group Off Companys in Karachi. The candidate will be responsible for overseeing daily operations, managing staff, and implementing strategies to meet business objectives.Key ResponsibilitiesStrategic planning and goal settingTeam management and leadership developmentOperational efficiency and process...

Company OverviewProactive Bussiness Solutions is a leading provider of innovative solutions, dedicated to empowering businesses and individuals alike.Our commitment to excellence drives us to continually improve and expand our services, making us a trusted partner in the industry.Job DescriptionThe successful candidate will be responsible for overseeing the...

iBex. Pakistan is a global leader in the customer service industry, and we're expanding our team! We're looking for talented Customer Service Specialists to join our ranks and help us deliver exceptional services to our clients.Our MissionOur mission is to provide unparalleled customer experience through innovative solutions and exceptional support. We're...

Workshop Operations DirectorThe Sui Southern Gas Company Limited seeks a highly skilled and experienced Workshop Operations Director to oversee all operations related to machinery and equipment maintenance in the workshop. The ideal candidate will have at least 6 years of experience as an engineering graduate from a recognized university and be PEC...

Job Description: Call Center Office Manager (5 Years Experience)About Company:Pro Work Tech is a leading Service Provider Company in Pakistan. With over 10 years of industry experience, we work with large Enterprise companies internationally. Our services encompass a wide array of call center services such as outbound and inbound calls, sales generation, and...