
Frontline Customer Support Specialist
2 weeks ago
We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work well under pressure in a fast-paced environment.
You will be responsible for providing exceptional customer service, resolving customer complaints, and answering queries in a timely and professional manner.
Key Responsibilities:
- Handle customer inquiries and concerns via phone, email, or in-person
- Provide accurate and concise information about products and services
- Address customer complaints and resolve issues in a fair and timely manner
- Maintain accurate records of customer interactions
Salary: $2100.00 per month
Location: Changi area
Work Week: 5 days a week
Minimum Qualification: Secondary education
Experience: At least 1 year of experience in customer service
Job Requirements:
- Excellent communication and interpersonal skills
- Able to work well under pressure in a fast-paced environment
- Proactive and results-driven approach
- Ability to maintain accuracy and attention to detail
Benefits:
- Opportunity to work in a dynamic and fast-paced environment
- Chance to develop your customer service skills and knowledge
- Competitive salary and benefits package
Additional Information:
- Staff transport provided from MRT station
- Maintain a clean and organized work environment
- Operate the IPAD & Tablet, report on Range Card System, if it is not functioning
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