
IT Support Professional
2 days ago
Job Summary
">We are seeking a skilled IT Specialist to join our team. The ideal candidate will have basic computer knowledge, prioritizing, time management, and organizational skills.
">The successful candidate will be responsible for providing day-to-day support to call center agents and supervisors in using VICIDial. This includes assisting with basic user issues, answering queries, and conducting training sessions as needed.
">Additionally, the IT Specialist will identify and resolve basic technical issues related to VICIDial promptly to minimize downtime and disruptions in call center operations.
">In this role, you will also monitor system performance and generate basic reports to assess call center productivity and efficiency using VICIDial's reporting tools.
">This is a full-time position working night shifts (10 hours) requires the ability to work independently and as part of a team.
">- ">
- Required Skills:">
- Basic computer knowledge">
- Prioritizing, time management, and organizational skills">
- Target-oriented, hard-working, and punctual">
- Able to work night shifts">
Working Conditions:
">This is a full-time position that requires flexibility, reliability, and good communication skills.
">How to Apply:
">Please submit your resume in PDF or Word format, along with any relevant certificates or diplomas.
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