Customer Service Expert

2 weeks ago

Karachi, Sindh, Pakistan beBeeCustomer Full time
Job Description

We are seeking an exceptional Customer Service Expert to join our team. In this role, you will be responsible for delivering top-notch customer experiences via phone and other communication channels.

About the Role
  • Provide timely and accurate solutions to customer inquiries
  • Utilize strong analytical and problem-solving skills to resolve complex issues
  • Maintain a professional demeanor in high-pressure situations
  • Meet or exceed daily call targets and quality metrics
Requirements

To be successful in this position, you must possess:

  • A minimum of 1-2 years of experience in a call center environment
  • An intermediate level of education or higher
  • Fluent spoken and written English language skills
  • Strong critical thinking and analytical abilities
  • A proactive attitude and ability to work independently
Benefits

We offer a competitive compensation package that includes:

  • Daily, weekly, and monthly performance-based bonuses
  • Medical insurance for married employees
  • A friendly and collaborative team environment
  • Weekends off
Other Details

Please note that all applicants must be fully vaccinated. This is a full-time position with shift timings from 8:00 PM to 5:00 AM, Monday to Friday.

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