Remote Customer Support Specialist

19 hours ago

Rawalpindi Cantonment, Pakistan beBeeCustomerService Full time 60,000 - 1,200,000
Customer Service Representative

We are seeking a skilled and motivated customer service representative to join our team. As a key member of our support team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer experience.

About the Role
  • You will handle inbound calls, emails, and chats from customers, responding to their queries in a timely and professional manner.
  • You will work closely with internal teams to ensure prompt and accurate order processing and delivery.
  • You will evaluate customer feedback and make recommendations for process improvements.

Key Responsibilities:

  • Handle customer inquiries and resolve issues efficiently and effectively.
  • Work collaboratively with internal teams to achieve business objectives.
  • Evaluate customer feedback and make recommendations for process improvements.
Requirements
  • Bachelor's degree in Business Administration, Communications, or related field.
  • At least 6 months of call center experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.

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