
Support Center Team Lead
16 hours ago
This position requires an experienced professional with a proven track record in customer service management and team leadership.
Main Responsibilities- Center Operations: Managing the daily operations of the support center, setting and meeting performance targets.
- Team Development: Organizing staffing, reviewing the performance of staff, identifying training needs and planning training sessions.
- Quality Monitoring: Monitoring random reviews and customer support emails to improve quality, minimizing errors.
-
Call Center Team Lead
2 weeks ago
Islamabad, Islamabad, Pakistan Global Touch Full timeGlobal Touch (Call Center) PakistanWe are seeking a seasoned Supervisor/Team Leader with 3 years of experience in managing teams in call centers. This individual will oversee the daily operations, set targets for agents, and ensure high-quality service delivery to clients.Responsibilities:Liaise with team members to understand their concerns and implement...
-
Contact Center Team Lead
2 days ago
Islamabad, Islamabad, Pakistan Backendz Full timeRead Full Job Post Before ApplyingJob Title: Call Center Lead (Sales)Location: Rawalpindi, PakistanJob Description:We are seeking a dynamic and results-driven Call Center Lead for our Rawalpindi office. The ideal candidate will have strong leadership skills, be fluent in English, and possess a proven track record of closing sales. As a Team Lead, you will...
-
Visa Application Center Team Lead
7 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeGerry's Visa Application Center is looking for a highly motivated and experienced professional to lead its visa department in Islamabad office. The ideal candidate will have a Master's degree and 5 to 6 years of experience in well-reputed organizations.Key ResponsibilitiesThe successful candidate will be responsible for:Coordinating with all departments of...
-
Operations Lead Customer Support
16 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob DescriptionThe Assistant Manager will be responsible for leading and managing the daily operations of the center, including meeting and setting customer service targets as well as planning areas of improvement or development.ResponsibilitiesResponsible for the performance of the support center: Managing the daily operations of the support center, setting...
-
Call Center Team Management Professional
3 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob Overview:This is an exciting opportunity to join our team as a Call Center Team Lead, overseeing daily call center operations and ensuring the team meets performance targets. The successful candidate will have strong leadership skills, excellent communication and interpersonal skills, and the ability to make informed decisions in a fast-paced...
-
Support Team Lead
7 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeWe are seeking a skilled professional to join our team as a Support Team Lead. In this role, you will be responsible for providing exceptional support to our clients, resolving complex issues, and leading a team of support specialists.Key Responsibilities:Lead and manage a team of support specialists to achieve business objectivesDevelop and implement...
-
Support Center Lead Specialist
7 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeThe role of Customer Service Operations Manager is a crucial one in our organization.Job RequirementsFluent Communication Skills: You should be fluent in speaking, reading, and writing English.Work Experience: You should have at least two years of work experience in customer services, preferably in a contact center environment. Additionally, you should have...
-
Call Center Support Specialist
5 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeThis role involves working as a Call Center Support Specialist, where you will be responsible for providing customer service and support via phone, email, and chat.The ideal candidate should have excellent communication skills and be able to work under pressure.Responsibilities:Handle customer inquiries and provide solutionsWork collaboratively with other...
-
Team Lead
4 weeks ago
Islamabad, Islamabad, Pakistan Reactivespace Technologies Full timeTeam Lead (Call Centre) Reactivespace Technologies, Pakistan As a Call Center Team Lead, you will be responsible for overseeing and coordinating the daily operations of the call center team. Your primary objective is to ensure the team meets performance targets, delivers exceptional customer service, and operates efficiently. You will play a key role in...
-
Sales Team Lead
1 day ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeWe are seeking a dynamic and results-driven individual to lead our sales team. As a Call Center Lead, you will oversee a team of sales representatives, ensuring they meet performance targets and deliver exceptional customer service.Key Responsibilities:Lead and manage a team of sales agents to achieve sales targets.Provide training, coaching, and feedback to...