
Operations Lead Customer Support
9 hours ago
The Assistant Manager will be responsible for leading and managing the daily operations of the center, including meeting and setting customer service targets as well as planning areas of improvement or development.
Responsibilities- Responsible for the performance of the support center: Managing the daily operations of the support center, setting and meeting performance targets for speed, efficiency, sales and quality.
- Responsible for managing the team: Organizing staffing including shift patterns and the number of staff required to meet demand, reviewing the performance of staff.
- Responsible for the quality of the support center: Monitoring random reviews and customer support emails to improve quality, minimizing errors and track operative performance.
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Customer Support Operations Leader
1 day ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeSenior Manager Customer Support Job DescriptionWe are seeking a Senior Manager to oversee customer operations, drive sales growth, and enhance client retention.Main Responsibilities:Manage customer calls across multiple brands, ensuring timely resolution and excellent service delivery.Lead the implementation of CRM systems to optimize order processing and...
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Customer Support and Compliance Lead
6 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob SpecificationWe are looking for a highly motivated and experienced individual to fill the role of Compliance Officer & Audit. As a key member of the team, you will be responsible for managing the customer support department's daily operations, providing exceptional customer service support, and implementing processes to enhance customer satisfaction.Your...
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Customer Support Team Lead
1 day ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob Title: Customer Support Team LeadWe are seeking a dedicated professional to oversee customer support operations and ensure exceptional service delivery.Key Responsibilities:Operational Oversight: Manage and coordinate customer support teams to optimize service quality.Customer Communication: Develop and implement effective communication strategies to...
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Support Operations Manager
2 weeks ago
Islamabad, Islamabad, Pakistan Synchronousservi ces Full timeAs a Support Operations Manager at Synchronousservices, you will be responsible for leading a team of customer support advisors, providing exceptional support to our clients, and ensuring timely follow-ups and resolutions.About the RoleLead a team of customer support advisors, providing guidance and coaching to ensure excellent customer service.Develop and...
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Customer Support and Compliance Expert
9 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a seasoned professional to lead our customer support and compliance efforts. As an Assistant Director, you will be responsible for driving customer service excellence, ensuring compliance with regulations, and enhancing operational efficiency across multiple e-commerce platforms.The selected candidate will work closely with...
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Customer Support Manager
2 weeks ago
Islamabad, Islamabad, Pakistan RETAILO TECHNOLOGIES Full timeThis role requires a strong leader who can drive operational excellence, optimize customer interactions, and ensure the highest levels of satisfaction.The ideal candidate will oversee the customer support agents, implement best practices, and enhance processes related to KYC compliance, booking coordination, payment resolution, and dispute management.Key...
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Assistant Manager Customer Support
6 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob OverviewWe are seeking an experienced professional to join our team as a Compliance Officer & Audit. In this role, you will be responsible for managing the customer support department's daily operations, providing exceptional customer service support, and implementing processes to enhance customer satisfaction.Your expertise in customer support and/or...
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Operations Excellence Lead
2 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeWe are looking for a highly experienced Operations Excellence Lead to drive customer service excellence, ensure compliance with regulations, and enhance operational efficiency across multiple e-commerce platforms.This role requires a deep understanding of e-commerce platforms, customer support operations, and compliance requirements, as well as the ability...
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Senior Manager Customer Support
2 days ago
Islamabad, Islamabad, Pakistan Career Corner Full timeOur client, a renowned Business Consultancy & Services provider, is seeking a Senior Manager Customer Support to oversee inbound and outbound operations, drive sales growth, and enhance client retention. The ideal candidate should have a proven track record in customer service and sales management, preferably in the BPO sector.Key Responsibilities:Oversee...
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Operations and Customer Service Coordinator
2 weeks ago
Islamabad, Islamabad, Pakistan Padel Hour Full timePadel Hour is seeking a results-driven Front Desk & Operations Manager to lead our team in delivering exceptional customer service and managing daily operations. As a key member of our team, you'll oversee staff performance, monitor daily operations, and ensure a seamless experience for our guests.Responsibilities:Lead a team of staff members to achieve high...