Property Contracts Specialist

1 day ago

Rawalpindi, Punjab, Pakistan beBeeCompliance Full time

Job Summary

We are seeking a detail-oriented and proactive Compliance Officer to join our organization. This role focuses on preparing and managing property contracts related to energy efficiency improvement services.

  • This includes preparing comprehensive property contracts that clearly outline the scope of energy efficiency improvements offered, including:
    • Internal and external wall insulation
    • Loft insulation
    • Heating controls
    • Ventilation systems
    • Draught proofing
    • Undercuts
  • The successful candidate will accurately incorporate benefit descriptions and technical specifications into each contract.
  • They will also check and verify Energy Saving Trust (EST) ratings for each property and report relevant data to government authorities.
  • Reviewing and monitoring Energy Performance Certificates (EPCs) to ensure properties meet required standards is another key responsibility.
  • Maintaining up-to-date knowledge of government regulations and funding requirements related to energy efficiency improvements is essential for this role.
  • Developing strong working relationships with property owners, internal teams, contractors, Engineers, and regulatory bodies is crucial.
  • Effective communication and stakeholder management skills are necessary to manage expectations and resolve conflicts where necessary.
  • Handling all incoming queries and responding clearly and effectively to customers via emails, messages, etc., is also an important aspect of this role.
  • Liaising with the Complaints Manager to update and manage complaints processes and procedures is another key responsibility.

Key Responsibilities Include

  • Ensuring complete information capture, investigation notes, and correct paperwork are documented and maintained.
  • Investigating complaints comprehensively and objectively in accordance with company policies and procedures, sector requirements, and client contractual obligations.
  • Ensuring and maintaining a high level of customer service at all times by taking control of any customer complaints that arise.

Requirements

Qualification and Experience:

The ideal candidate should have proven experience in compliance, contracts administration, or energy efficiency programs.

Excellent written and verbal communication skills are necessary.

Demonstrated ability to build relationships and manage stakeholder expectations is essential.

Effective conflict resolution and negotiation skills are necessary to manage complex situations.

A high level of attention to detail and accuracy in documentation is required.

Strong organizational and time-management skills are necessary to prioritize tasks effectively.

Proficiency in Microsoft Office and document management systems is expected.

Work mode: Work from Office

Shift Time: Will be discussed

Location: Bahria Town Ph 7 Office

Salary: Market Competitive

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