Customer Experience Specialist

1 day ago


Rawalpindi Cantonment, Pakistan Translation Empire PK Full time

Job Description:

Translation Empire PK seeks a dedicated Customer Support Specialist to join our team. As a critical member of our support staff, you will play a vital role in ensuring customer satisfaction and driving business growth.

Key Responsibilities:

  1. Deliver exceptional customer service, addressing customer inquiries and concerns in a prompt and professional manner
  2. Build and maintain strong relationships with customers, identifying opportunities to enhance their experiences
  3. Contribute to process improvements and quality control initiatives to drive business excellence

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively as part of a team
  • Proficiency in English and strong analytical skills

Work Environment:

Our office is located in DHA 1, Sector F, Rawalpindi, and we operate shifts that align with UK timing.



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