Customer Experience Engineer

5 days ago


Rawalpindi Cantonment, Pakistan Aiitsolutions Full time
Job Title: Customer Experience Engineer

Do you have a passion for delivering exceptional customer experiences?

At Aiit Solutions, we are seeking a highly skilled and motivated Customer Experience Engineer to join our IT support team.

The successful candidate will be responsible for providing first-level technical support via phone, remote assistance, or email, and ensuring that customers receive a positive and professional experience.

Key Responsibilities:

  • Provide first-level technical support
  • Ensure customers receive a positive and professional experience
  • Collaborate with other departments to ensure seamless delivery of IT services

Requirements:

  • Strong technical background and Zoho proficiency
  • Excellent communication and problem-solving skills
  • Ability to work independently and collaboratively
  • Proven track record of delivering excellent customer service

Our Company Overview

At Aiit Solutions, we understand that businesses are expanding rapidly and require robust technology to support their growth. We offer IT services to help you focus on your core business, providing a wide range of services including but not limited to:

  • Managed IT Services
  • IT Services Consultancy
  • Infrastructure Deployment
  • Network Operation Center Services
  • Web Development Services
  • IT Outsourcing Services

We cater to various industries such as education, industrial, hotel sectors, retail stores, and more across the globe.



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