Senior Business Documentation Specialist

1 week ago

Islamabad, Islamabad, Pakistan beBee Careers Full time
Business Operations Specialist

This is a mid-level position requiring the incumbent to have strong analytical, product management and communication skills. The ideal candidate should also have thorough experience in business process documentation, design, and analysis aiding in attainment of complete satisfaction of clients and customers.



Key Responsibilities:
  • Engage with stakeholders to comprehensively understand and document business objectives, processes, and requirements, ensuring alignment with organizational goals.
  • Maintain an up-to-date understanding of customer needs and strategies through both formal and informal communication. Facilitate project meetings and deliver presentations to diverse audiences, including senior management, business teams, and technical staff.
  • Develop and manage essential project documentation, including issue logs, meeting minutes, schedules, project summaries, and updates.
  • Conduct in-depth analysis of information from multiple sources, reconcile conflicts, break down high-level information into detailed insights, and identify business process/system inefficiencies.
  • Transform gathered information into clear and comprehensive business requirements documents, functional specifications, and other relevant documentation, such as swimlane diagrams, use cases, flow/sequence diagrams, future state proposals, and UAT plans. Ensure all documentation is well-structured, detailed, and easily understandable.
  • Verify that system requirements align with business needs, ensuring seamless integration and implementation of new systems or system features.
  • Work closely with developers to implement requirements, offer guidance to testers in developing test plans and cases, and ensure implemented solutions meet specified requirements and quality standards.


Requirements:
  • Bachelor's degree in Computer Science, Information Systems, or related field preferred.
  • 4-6 years of experience in business process documentation, design, and analysis; business process workflow preferable.
  • Proven ability to handle multiple tasks, set priorities, and schedule and meet deadlines.
  • Comprehensive understanding of the software development lifecycle.
  • Strong analytical and product management skills required, including a thorough understanding of how to interpret needs and translate them into application and operational requirements.
  • Proven ability to work with users, offshore business team, and developers to define and document solutions to business requirements.
  • Proven experience of UML modeling, and the development of use case documents and other UML diagrams.
  • Prior experience on working with tools to create mocks and wireframes.
  • Proven ability to understand IT projects and concepts as they relate to high-level business objectives and business processes, and the ability to effectively present those concepts to both IT and non-IT audiences.
  • Ability to draw system and application architecture diagrams.
  • Strong written and verbal communication skills in English.
  • Proven ability to interact effectively with various levels of an organization.

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