Client Operations Manager

2 weeks ago

Islamabad, Islamabad, Pakistan beBeeCommunication Full time

Job Title: Client Operations Manager

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We are seeking a skilled professional to manage day-to-day operations and ensure smooth communication between clients, engineers, and internal departments. This role involves coordinating tasks, prioritizing responsibilities, and maintaining a calm and solution-focused approach.

Key Responsibilities:

  • Coordinate with clients, engineers, and support teams to ensure timely task execution and issue resolution
  • Manage and respond to queries through calls, messages, and emails in a professional and efficient manner
  • Support service request handling, especially related to property, maintenance, or logistical coordination
  • Provide real-time support and maintain a consistent line of communication with field and back-office teams
  • Take ownership of daily tasks with minimal supervision, ensuring all assigned responsibilities are followed through

Required Skills & Qualifications:

  • Strong time management and ability to juggle multiple priorities
  • Efficient multitasking and the ability to quickly shift focus
  • Excellent verbal and written communication skills
  • Strong interpersonal skills and a customer-centric attitude
  • Proficiency in basic tech tools (spreadsheets, mobile apps, task managers)

What We Offer:

  • A fast-paced, dynamic, and collaborative work environment
  • Growth opportunities within a scaling company
  • Hands-on learning from day one
  • Supportive team and leadership

Seniority level: Not Applicable
Employment type: Full-time
Job function: Business Development and Sales
Industry: Repair and Maintenance

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