
Management Professional
24 hours ago
We are seeking a highly skilled and experienced Operations Manager to join our team. As an Assistant Operations Manager, you will play a key role in overseeing the day-to-day activities of our department and ensuring that our operations run smoothly and efficiently.
Responsibilities:
- Manage and handle a department of 50 to 60 people.
- Smart execution of department operations within given resources, including leave and shift management.
- Enablement of resources for efficient executions as per roles and responsibilities.
- Establishing and monitoring customer service standards by employing recognized and comprehensive benchmarks.
- Conducting progress and development meetings with staff.
- Strong follow-up for on-going projects and its completion on time.
- Developing a performance-driven team who can achieve assigned targets.
- Creating a professional work environment where individuals are treated equally and fairly.
- Implementation of company policies & procedures.
- Time-to-time reviews of KPI's, performance analysis, and workable areas.
- Training need analysis and development of the staff for next-level roles.
- Focus for operations improvement and business development.
- Process creation and improvement for the best interest of the business.
Qualification:
- Must be graduate with BBA/MBA preferred.
- Excellent English communication skills.
Skills Required:
- Leadership skills, team management, thorough knowledge of process creation and revamp, project management, situation handling, Go-getter attitude focused approach, calm, proactive, hardworking as well as intelligent working, time-driven, soft-spoken, dedicated to assigned tasks, quick learner, team player as well as solid individual player, solution provider.
Experience Required:
- Minimum 5 to 8 years of experience required.
- Managing different teams and departments.
- International recruitment, customer support & services, business operations, call center operations, and project management.
Benefits:
As an Assistant Operations Manager, you will have the opportunity to work with a dynamic team and contribute to the growth and success of our organization. You will receive a competitive salary, excellent benefits, and opportunities for professional growth and development.
Others:
This is a fantastic opportunity for an experienced Operations Manager to take their career to the next level. If you are a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting role.
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