
Payroll and Contract Specialist
4 days ago
Abacus has been providing cutting-edge business solutions for almost 35 years, helping organizations transform their visions into realities. With a focus on industry-specific solutions and technology-driven delivery, Abacus is committed to helping clients become leaders in their industries.
About the JobThe Assistant Manager, HR Operations will play a critical role in overseeing and managing key HR processes, ensuring efficient execution of payroll, contract management, employee separations, grievance resolution, and data integrity. This role is ideal for a highly organized and detail-oriented professional with strong operational expertise and a deep understanding of HR best practices.
Key Responsibilities:- Payroll Processing: Ensure high accuracy in payroll processing by monitoring payroll entries and identifying errors to maintain a high Payroll Accuracy Rate. Work with the payroll team to resolve discrepancies and ensure timely payroll delivery.
- Contract Management: Manage the end-to-end process of new hire and renewal contracts. Track the Contract Processing Time, ensuring contracts are processed within the set time frame.
- Employee Separation Handling: Efficiently manage employee separation cases, ensuring smooth transitions and compliance with company policies. Track the Separation Case Processing Time to ensure timely resolution of all cases.
- Data Management & Audits: Conduct regular audits of employee data to ensure accuracy and compliance.
- Grievance Resolution: Handle employee grievances in a timely and professional manner. Track Grievance Resolution Time and work to improve response times. Oversee police checks, settlement verifications, and medical claim processing. Ensure all verifications are processed accurately and promptly within the defined Verification Processing Time.
- Document Issuance: Manage the issuance of employment and experience letters. Ensure timely issuance by tracking Employment and Experience Letter Turnaround Time.
- Settlement Processing: Oversee monthly settlement processing, ensuring high accuracy in all settlement data. Monitor Monthly Settlement Processing Accuracy, working to minimize errors in the data.
- Employee File Audits: Conduct regular employee file audits to ensure compliance with legal and company requirements. Track Employee File Audit Compliance to ensure all files are in order and meet company standards.
Key Performance Indicators (KPIs):
- Payroll Accuracy Rate
- Employee Data Accuracy Rate
- Grievance Resolution Time
- Employment and Experience Letter Turnaround Time
- Monthly Settlement Processing Accuracy
- Employee File Audit Compliance
We're looking for a highly organized and detail-oriented professional with strong operational expertise and a deep understanding of HR best practices. The ideal candidate will have a Bachelor's Degree in Human Resources, Business Administration, or a related field, and proven experience in HR operations or HR generalist roles.
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