IT Support Professional

7 days ago

Lahore, Punjab, Pakistan beBeeSupport Full time
Job Title: IT Support Specialist

We are seeking a highly skilled and detail-oriented IT Support Specialist to join our team. As an integral member of our dynamic team, the successful candidate will be responsible for providing top-notch technical support to our employees, ensuring that our computer systems run smoothly and efficiently.

The ideal candidate will have strong knowledge of Windows, MacOS, and Linux troubleshooting, as well as experience with G Suite, OKTA, Jira, MDM solutions, and VOIP. They will also possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.

Key Responsibilities:
  • Monitor and maintain computer systems, hardware, and software installations
  • Provide remote support to end users via tickets, emails, and Slack channels
  • Facilitate seamless onboarding and offboarding processes for employees
  • Conduct new hire orientation sessions related to IT support
  • Manage and maintain local inventory of IT assets
  • Coordinate with internal and external stakeholders to resolve technical issues promptly
Requirements:
  • Bachelor of engineering in computer science or equivalent
  • Minimum 1-3 years IT support experience
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Familiarity with industry-leading tools and technologies
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A recognition program that rewards outstanding performance

We are an equal opportunity employer and welcome applications from diverse candidates. Please submit your resume and cover letter to apply for this exciting opportunity.

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