Customer Solutions Specialist

4 days ago

Hyderabad City Taluka, Pakistan beBeeEngineering Full time 9,000,000 - 12,000,000

About the Role

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We are looking for a talented and skilled Customer Solutions Engineer to join our team. In this role, you will be responsible for finding the optimal KONE product to meet the customer's needs for non-standard and modernisation cases.

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Key Responsibilities

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  • Responsible for finding the optimal KONE product to meet the customer's needs for non-standard and modernisation cases.">
  • Selects the correct product platform on which to make the offer.">
  • Accountable for detailed, custom product plans for non-standard cases.">
  • Createsspecifications for corporate materials and local materials.">
  • Performs initial and revised non-standard energy calculations.">
  • Performs simple traffic analyses.">
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Required Skills and Qualifications

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  • Bachelor's Degree in Mechanical, Electrical or Mechatronics.">
  • Sound experience in a relevant role in Elevator industry or same role in any engineering industry.">
  • Deep knowledge on escalators and autowalks, machine-room-less elevators, high rises, ReGenerate, ReNova or third-party equipment.">
  • Excellent skills in understanding and translating customer needs (requirements) into the KONE product offering.">
  • Understanding of different building types and customer segments.">
  • Knowledge of KONE product-related norms and standards.">
  • Good knowledge of environmental and sustainability requirements and norms.">
  • Good CAD and BIM skills.">
  • Basic knowledge of competitors' products.">
  • VB-specific competencies: conducting site surveys, modernisation/installation methods.">
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Benefits

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  • Career progression and opportunities within a global organisation.">
  • Total reward elements that engage and motivate employees and help us make KONE a great place to work.">
  • Comprehensive learning and development programs covering a wide range of professional skills.">
  • A lively working environment within Business Services team and KONE Front Line.">
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About Us

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We are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice.

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