
Customer Service Delivery Expert
5 days ago
Job Overview
Account Management RoleWe are seeking an experienced account manager to lead our team and drive customer satisfaction. The ideal candidate will have a proven track record in account management, excellent communication skills, and the ability to build strong relationships with customers.
Key Responsibilities- Manage a team of account managers to deliver exceptional customer service
- Develop and implement strategies to increase customer satisfaction and retention
- Work closely with internal departments to align strategies and drive revenue growth
- Build and maintain relationships with key accounts
- Monitor team performance and provide regular feedback and coaching
- Proven experience in account management
- Excellent communication and interpersonal skills
- Strong leadership skills with the ability to motivate and inspire a team
- Ability to work under pressure and meet tight deadlines
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