Service Delivery Expert

2 weeks ago


Faisalabad City Tehsil, Pakistan beBee Careers Full time
Role Overview

This Customer Service role involves interacting with customers via phone to provide assistance and resolve issues. The ideal candidate will have strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Tasks:
  1. Respond to customer inquiries in a timely and professional manner.
  2. Resolves customer complaints and concerns in a fair and efficient manner.
  3. Maintain accurate records of customer interactions.
  4. Collaborate with internal teams to improve customer satisfaction.
Requirements
  • Strong communication and interpersonal skills.
  • Ability to work in a team environment.
  • Proficient in using computers and software programs.
  • Customer-centric mindset and ability to empathize.


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